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IT Department
Do you have currently IT department with programmers / developers?
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no tech people, barely any computers
no, no tech people on board but we use productivity tools such as Microsoft Office (or Google Docs)
we have an IT specialist helping with emails, laptops etc. and / or we use CRM (such as Salesforce or similar)
we have a IT support team that helps with our WWW and CRM
we have developers (frontend and / or backend)
Tech Partners
we are working with:
IT tech support for our hardware and office software,
Digital agency with ads campaigns, website, digital marketing,
Agency for digital products (such as ebooks, webinars),
Ecommerce agency,
Our departments include:
(only when it’s more than a single person)
Marketing,
Customer care,
Product development,
Quality assurance.
We do our marketing:
Using digital agency for ads,
Have marketing department for advertising on social media,
We have social media presence (such as LinkedIn, Instagram etc),
We also upload videos at least monthly.
Customer relations
we deal with tickets in numbers:
---
dozens per week or less
several dozens up to hundred per week
hundreds per week
thousands per week
Challengeswe face,
and expertise and solutions we seek:
Digital marketing automation,
Production automation,
Customer satisfaction / ecommerce,
Changes in our industry and fresh insights
Final Thoughts
(optional):
Contact details
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My emali address:
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